IP PBX
IP PBX stands for "Internet Protocol Private Branch Exchange". It's a business phone system that uses your internet connection to make and receive calls, instead of relying on traditional phone lines.
Here's a breakdown of the term:
Here's a breakdown of the term:
- IP (Internet Protocol): This refers to the way data is transmitted over the internet.
- PBX (Private Branch Exchange): This is a private phone network used within a company. It acts like a switchboard, routing calls between employees and external lines.
So, an IP PBX combines a traditional PBX system with internet connectivity. This allows businesses to make calls over the internet, which can be more cost-effective than traditional phone lines. IP PBX systems can also offer a variety of features, such as:
1. Voicemail
2. Caller ID
3. Call forwarding
4. Conferencing
5. Auto attendants
There are two main types of IP PBX systems:
On-premise: This type of system is installed and maintained by the business itself.
Cloud-based: This type of system is hosted by a service provider, so the business doesn't need to maintain any hardware or software.
How does an IP PBX work?
An IP PBX System works by converting traditional phone calls into digital data packets that travel over your internet connection. Here's a simplified breakdown of the process:
Making a Call
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Routing the Call:
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Connecting to External Lines
For external calls, the IP PBX connects to a VoIP (Voice over Internet Protocol) service provider through your internet connection. The VoIP provider acts as a bridge between your IP PBX and the traditional phone network, allowing calls to be completed.
Receiving a Call
When someone calls your business number, the call arrives at the VoIP provider. The VoIP provider then sends the call information to your IP PBX. The IP PBX identifies the intended recipient based on caller ID or pre-programmed call routing rules.
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